Terms of Services
Last Updated: August 19, 2026
These Terms & Conditions ("Terms") govern your access to and use of Esigns Doc, including its website, applications, software, document signing services, and related features and services (collectively, the "Service").
1. Acceptance and Eligibility
1.1 Acceptance of Terms
By accessing or using Esigns Doc, you agree to be bound by these Terms and any policies or additional terms referenced in them.
1.2 Eligibility
You must be legally capable of entering into a binding agreement to use the Service.
If you use Esigns Doc on behalf of a company, organization, or other entity, you represent that you have the authority to accept these Terms on its behalf. In that case, "you" and "your" include that entity.
2. The Esigns Doc Service
2.1 Service Description
Esigns Doc provides electronic document signing, document management, workflow, storage, reporting, and related services that allow individuals and organizations to create, prepare, send, sign, track, and manage documents electronically.
2.2 No Professional Advice
Esigns Doc is a technology platform. We do not provide legal, financial, tax, or professional advice. Use of the Service does not create a legal or professional relationship between Esigns Doc and you or your recipients.
3. Accounts and Organization Management
3.1 Account Registration
Certain features require you to create an account. You are responsible for providing accurate and current account information.
3.2 Account Security
You are responsible for maintaining the confidentiality of your login credentials, securing your account, and notifying us promptly if you believe your account has been accessed or used without authorization.
3.3 Organizations, Users, and Permissions
Esigns Doc allows customers to create and manage organizations, users, roles, permissions, documents, folders, and related resources.
3.4 User Responsibility
You are responsible for the activities of users operating under your organization or account and for ensuring that they comply with these Terms.
4. Electronic Signatures and Documents
4.1 Electronic Signatures
By using the Service to sign or send documents electronically, you acknowledge that electronic signatures and records may have legal effect where permitted by applicable law.
4.2 Legal Requirements
The Information Technology Act, 2000 provides legal recognition to electronic records and electronic signatures in India, subject to its requirements and applicable law.
You are responsible for determining whether electronic signatures are appropriate and legally sufficient for your particular transaction, document, jurisdiction, and intended use.
Certain documents, transactions, or jurisdictions may be subject to legal requirements that cannot be satisfied through electronic signatures. Esigns Doc does not guarantee that a particular electronic signature or electronically executed document will be legally enforceable in every jurisdiction or for every purpose.
4.3 Electronic Consent
You are responsible for obtaining any consent required to conduct a transaction electronically and for providing any disclosures required by applicable law.
4.4 Documents and User Content
You retain ownership of documents, information, data, and other content that you upload or submit through the Service (User Content).
You are responsible for ensuring that you have the necessary rights, permissions, and authority to upload, process, send, share, or otherwise use User Content through Esigns Doc.
4.5 Recipient Responsibilities
When sending documents for signature, you are responsible for providing accurate recipient information, assigning appropriate signing roles, configuring signing order and required fields, and ensuring that the document is complete and accurate before sending it.
Recipients are responsible for reviewing documents before signing and determining whether they have the authority to sign them.
4.6 Recipient Groups
Where supported, Esigns Doc may allow senders to create recipient groups in which an authorized member of the group may complete a required signing step.
The sender is responsible for determining which individuals are eligible to participate in a recipient group and ensuring that the configured group accurately reflects the intended signing authority.
5. Document Management and Signing Features
5.1 Templates
Esigns Doc may provide templates that allow users to create reusable document structures and signing workflows.
You are responsible for reviewing templates and ensuring that their contents and configuration are appropriate before using them.
5.2 Intelligent and Dynamic Fields
Esigns Doc may provide intelligent or dynamic fields that populate information based on data available within the Service.
You are responsible for reviewing automatically populated information before sending a document for signature.
5.3 Document Storage
Esigns Doc may provide cloud-based storage for documents and related records.
Storage availability, limits, retention periods, and other storage-related features may depend on your subscription plan or the configuration of the Service.
You remain responsible for maintaining appropriate copies of important documents and records.
6. Audit Trails and Transaction Records
6.1 Audit Records
Esigns Doc may maintain records of activity associated with accounts, users, documents, and signing transactions.
These records may include timestamps, user activity, recipient activity, IP addresses, device or browser information, document events, and other transaction-related information.
6.2 Document Integrity
Where supported, Esigns Doc may use cryptographic hashing or other technical measures to help detect unauthorized changes to recorded document history.
6.3 Evidentiary Records
Audit trails and transaction records are provided to support transparency and recordkeeping. They do not independently guarantee the legal enforceability of any particular document or transaction.
7. Security and Acceptable Use
7.1 Security
Esigns Doc uses technical and organizational measures designed to protect the Service and information processed through it.
However, no internet-based service can guarantee absolute security.
7.2 Prohibited Activities
- Violate applicable law or regulation.
- Commit fraud or facilitate fraudulent activity
- Impersonate another person or organization.
- Send documents to recipients without appropriate authorization.
- Obtain signatures through deception or coercion.
- Circumvent usage limits or access controls.
- Attempt to gain unauthorized access to accounts, documents, systems, or data.
- Introduce malware, malicious code, or other harmful material.
- Interfere with the operation or security of the Service.
- Reverse engineer or attempt to extract the source code of the Service except where permitted by law
- Use automated methods to abuse or overload the Service.
7.3 User Content Restrictions
You must not upload or transmit content that infringes another person's rights, contains malicious code, violates applicable law, or that you do not have the right to use or distribute.
8. Plans, Payments, and Subscriptions
8.1 Plans and Fees
Certain features of Esigns Doc require a paid subscription or other applicable fees.
You agree to pay the fees associated with the plan or services you select.
8.2 Billing
Unless otherwise stated, subscription fees are billed according to the billing period selected at purchase.
Subscription prices, document limits, feature availability, storage limits, and other plan conditions will be presented at the time of purchase.
8.3 Additional Credits
Where Esigns Doc offers additional credits or usage-based services, such credits may be purchased separately from a subscription plan and may be subject to applicable limits or usage conditions presented at the time of purchase.
8.4 Free Trials
Esigns Doc may offer free trials or promotional access to certain paid features.
Any applicable trial period, eligibility requirements, limitations, and billing conditions will be disclosed when the trial is initiated.
8.5 Cancellation
You may cancel your subscription in accordance with the cancellation process provided through the Service.
Cancellation generally prevents future renewal but does not automatically entitle you to a refund for fees already paid, unless required by applicable law or expressly stated otherwise.
8.6 Refunds
Refunds are handled according to the refund policy applicable to the Service and any rights provided to you under applicable law.
Nothing in these Terms limits any non-waivable consumer rights you may have.
9. Intellectual Property and Third-Party Services
9.1 Esigns Doc Intellectual Property
Esigns Doc and its underlying software, interfaces, designs, trademarks, documentation, and other platform materials are owned by Esigns Doc or its licensors and are protected by applicable intellectual property laws.
These Terms do not transfer ownership of the Esigns Doc platform or its intellectual property to you.
9.2 Limited Use
Except as expressly permitted under these Terms, you may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from the Service or its proprietary materials.
9.3 Third-Party Services
Esigns Doc may integrate with or rely on third-party services, infrastructure, payment providers, cloud storage providers, authentication services, or other external services.
Your use of third-party services may be subject to their own terms and policies.
Esigns Doc is not responsible for the availability, functionality, security, or practices of third-party services that it does not control.
10. Privacy and Confidentiality
10.1 Privacy
Your use of Esigns Doc is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
10.2 Data Processing
Where Esigns Doc processes personal information on behalf of an organization, additional data-processing terms may apply.
10.3 Confidentiality
Esigns Doc will use reasonable measures to protect confidential information processed through the Service and will not intentionally disclose such information except as necessary to provide the Service, comply with law, protect the Service, or as otherwise permitted by applicable agreements or policies.
11. Service Availability, Suspension, and Termination
11.1 Service Availability
We aim to keep Esigns Doc available and reliable, but we do not guarantee that the Service will always be uninterrupted, error-free, or available at all times.
The Service may occasionally be unavailable because of maintenance, updates, infrastructure issues, security incidents, third-party services, or circumstances beyond our reasonable control.
11.2 Suspension
We may suspend or restrict access to the Service if we reasonably believe that you have violated these Terms, your use creates a security risk, your use may harm Esigns Doc or others, your account is involved in fraudulent or unlawful activity, payment obligations remain outstanding, or suspension is necessary to comply with applicable law.
11.3 Termination
You may stop using the Service at any time.
We may terminate or restrict your access in accordance with these Terms.
11.4 Effect of Termination
Upon termination, your right to access and use the Service will end, subject to any applicable post-termination access or data-retention provisions.
You are responsible for exporting or retaining copies of documents and information you need before your account or subscription is terminated, where such export functionality is available.
12. Disclaimers and Limitation of Liability
12.1 Disclaimer
To the maximum extent permitted by applicable law, Esigns Doc is provided on an "as is" and "as available" basis.
We do not guarantee that the Service will meet every particular business requirement, operate without interruption, or that every document signed through the Service will be legally enforceable in every jurisdiction.
12.2 Limitation of Liability
To the maximum extent permitted by applicable law, Esigns Doc and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, data, or goodwill arising from or related to your use of the Service.
To the maximum extent permitted by applicable law, the total liability of Esigns Doc arising from or relating to the Service or these Terms will be limited to the amount you paid to ESigns Doc for the Service during the applicable period preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
12.3 Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Esigns Doc and its affiliates, officers, employees, and service providers from claims, damages, liabilities, losses, and expenses arising from your violation of these Terms, your misuse of the Service, your User Content, your violation of another person's rights, or your failure to obtain required authorization or consent.
13. Changes to These Terms
13.1 Updates
We may update these Terms from time to time to reflect changes to the Service, applicable laws, or our business practices.
13.2 Notice
When we make material changes, we may provide notice through the Service, by email, or through other reasonable means.
13.3 Continued Use
Your continued use of Esigns Doc after the updated Terms become effective constitutes acceptance of the revised Terms.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms will be governed by and interpreted in accordance with the laws of India, without regard to its conflict-of-law principles.
14.2 Jurisdiction
Subject to applicable law, courts located in India will have jurisdiction over disputes arising from or relating to these Terms or the Service.
14.3 Mandatory Rights
Nothing in this section limits any rights or remedies that cannot legally be excluded or restricted under applicable law.
15. Contact Us
If you have questions about these Terms, you can contact us at:
Esigns Doc
Email: [support@yourdomain.com]
Website: [yourdomain.com]
Address: [Company Registered Address]